About Us
We are here to care for you through all phases of your life.
With COVID Precautions in place, we offer both telephone and in-person, pre-booked appointments with each physician, as well as same-day telephone urgent appointments for our patients. If a face-to-face physical exam is required it will be arranged during the telephone appointment.
Our friendly and knowledgeable staff are very experienced, and are available to help address your appointment needs, and assist in efficiently co-ordinating referrals and other booking requirements.
Doctors
Dr. Steve Matous
Dr Matous completed his Medical degree at the University of British Columbia in 1990, then Family Practice training at the University of Alberta from 1990 to 1992. He has been in practice in the Comox Valley since 1992. Dr Matous provides longitudinal Family Practice care (excluding maternity care). He also provides inpatient hospital care, home visits and nursing home care. He is certified to complete Seafarers Medical Examinations for Transport Canada.
Dr. Kimberly Cameron
Dr. Cameron graduated from UBC’s Family Medicine Residency Program in Victoria in 2018, and provides care for patients and their families at Cottage Medical Clinic, and at the Comox Valley Hospital. She is certified to provide Cosmetic Botox services. Dr. Cameron will be going on maternity leave this spring.
Dr. Susan Hunter BSc, MD, CCFP(PC), FCFP
Dr Hunter completed her Medical Degree at the University of Ottawa in 1987, then a Certificate in Family Medicine in 1989 at UBC, and a Palliative Care Specialty Certificate in 2019. She has been working in the Comox Valley since 1992.
Dr Hunter’s current practice is in Family Medicine for frail elders who are in Longterm Care (“nursing homes”) in the Comox Valley. She also provides PALLIATIVE CARE consultations by referral in our community’s Longterm care homes and in Oceanside/Parksville area, including Hospice care.
Please note: Dr Hunter does not see patients in the clinic office space and accepts patients by referral only.
Dr. Nancy Macpherson
Dr. Nancy MacPherson provides full-service family practice medicine including inpatient hospital care. She studied medicine at Dalhousie University graduating in 2013. She moved to the Comox Valley in 2013 for her Family Medicine Residency Program and has practiced here since. She is passionate about peoples’ own potential for health. When engaging with patients she draws on her experience in holistic health care, health promotion and Indigenous Peoples’ health systems.
Dr. Allison Crawford
Dr. Crawford was born and raised in the Comox Valley and completed her Family Medicine Residency in Saskatchewan, returning home in 2017 to raise her family and practices full-service Family Practice at Cottage Medical and the Comox Valley Hospital.
Scheduling & Appointments
Due to COVID-19 Safety Protocols, all appointments will be by telephone initially. During any doctor’s visit, be reassured, your doctor will assess whether a physical exam in person is necessary and will book this accordingly.
More complex visits, such as a Complete Physical Exam, House Visits, Well Woman Exam/PAP tests, Well Baby exams, Early Maternity check-ups and referrals, Drivers Medical, Worksafe, Injections/Vaccines, Skin Conditions/ Warts/ Skin Checks/Botox, Insurance and other Forms, Occupational Assessments (Seafarers) and referrals to Specialist Care are arranged by contacting our receptionists.
GENERAL INFORMATION & ALERTS
Cottage Medical Office Policy
We are prebooking all telephone and in-person appointments. Please call the office to schedule any appointment.
When coming to the office for an in-person visit, please come at the scheduled time and not early. Our staff will follow COVID protocol. This includes wearing a medical mask provided, sanitizing your hands, and maintaining social distancing while at the clinic.
Laboratory, Medical Imaging and other Referrals and forms can be faxed right from the office to the appropriate location for you.
Prescriptions also can be faxed to the pharmacy of your choice once your physician has reviewed and approved them for you.
Please do not hesitate to book a telephone appointment with your doctor if you have other COVID-related questions.
Coronavirus (Covid-19) Update
Your health and safety are our top priority!
Cottage Medical Clinic will continue to follow the guidelines and policies of the Provincial Health Officer, Worksafe BC and the College of Physicians and Surgeons of B.C.
Information about COVID-19, and the policies around testing and isolating for COVID-19 have been changing over time. The most up-to-date source of information in BC is through the BC Centre for Disease Control BC (BCCDC) website www.bccdc.ca
or by phone 7 days/week, 7:30 am – 8:30 pm at 1-888-268-4319 (1-888-COVID19)
IF you think you have symptoms of COVID –19, call 811 (HealthLink BC) to determine the next steps, or use the ONLINE COVID19 Self-assessment tool through www.bc.thrivehealth . If you are advised that you NEED TO BE TESTED FOR COVID-19, call 1-844-901-8442 to book an appointment.
COVID-19 Vaccine information is available through https://www2gov.bc.ca/gov.content/covid-19/vaccine/plan including booking for various ages health conditions, and for boosters. Another good resource is www.immunizebc.ca/covid-19 . We strongly recommend vaccination, but will always continue to care for all of our patients regardless of vaccination status.
New patients
Currently physicians in our clinic are accepting new patients by referral only.
If you are a new patient we will ask you to give consent for your records to be sent from your previous physician.
Prescription Refills
Please book an appointment in advance (preferably 2 weeks) for prescription refills of any kind. We do not routinely fill refill requests faxed from pharmacies. If you are unable to get an appointment before your prescriptions run out, often pharmacies will provide 7 days supply until you can see your physician.
Blood Work/Laboratory/Medical Imaging
Please book an appointment with your doctor if you need to review lab work/tests or may need new lab work/medical imaging requisitions.
Flu vaccinations and clinics
Our flu clinics usually are arranged by appointment and there is a list you can join so that we can call you to book when we have stock. We typically host flu clinics in October or November, depending on availability of vaccines. If there are any vaccines left over after these scheduled clinics we will make them available to patients until we run out.
Contact
Physician’s specific hours vary due to the COVID-19 pandemic but our knowledgeable staff will ensure your connection virtually or in- person is made in a timely manner.
We are located in a converted 1930’s heritage house tucked behind a cedar hedge, with plenty of on-site parking. For COVID precautions please call in advance of your visit and for any drop-offs/pick ups.
Address
Courtenay BC V9M 1M5
CONTACT
Fax: 250-338-2385
Hours
Staff are on-site in the office