Phone: 250-338-1391
Fax: 250-338-2385

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Sat & Sun: Closed
Monday – Friday
8:30am – 5:00pm
559 6th St.
Courtenay, BC
V9N 1M5

About Us

We are here to care for you through all phases of your life.

Cottage Medical is a well-established Family Medicine Clinic in the heart of downtown Courtenay. We offer full-service Family Practice care for our patients- providing hospital care at the Comox Valley Hospital, Hospice care at “Hospice at The Views”, and Nursing Home Care in the Longterm Care facilities in the Comox Valley. Housecalls are available when required as well.

With COVID Precautions in place, we offer both telephone or video pre-booked appointments with each physician, as well as same-day telephone or video Rapid-Access/Short Notice appointments for our patients. If a face- to -face physical exam is required it will be arranged during the video/telephone appointment.

Our friendly and knowledgeable staff are very experienced, and are available to help address your appointment needs, and assist in efficiently co-ordinating referrals and other booking requirements.

Doctors

Dr. Steve Matous

Dr Matous completed his Medical degree at the University of British Columbia in 1990, then Family Practice training at the University of Alberta from 1990 to 1992. He has been in practice in the Comox Valley since 1992. Dr Matous provides longitudinal Family Practice care (excluding maternity care). He also provides inpatient hospital care, home visits and nursing home care. He is certified to complete Seafarers Medical Examinations for Transport Canada.

Dr. Kimberly Cameron

Dr. Cameron graduated from UBC’s Family Medicine Residency Program in Victoria in 2018, and provides care for patients and their families at Cottage Medical Clinic, and at the Comox Valley Hospital.  She is certified to provide Cosmetic Botox services.

Dr. Susan Hunter BSc, MD, CCFP(PC), FCFP

Dr Hunter completed her Medical Degree at the University of Ottawa in 1987, then a Certificate in Family Medicine in 1989 at UBC, and a Palliative Care Specialty Certificate in 2019.  She has been working in the Comox Valley since 1992.

Dr Hunter’s current practice is in Family Medicine for frail elders who are in Longterm Care (“nursing homes”) in the Comox Valley.   She also provides PALLIATIVE CARE consultations by referral in our community’s Longterm care homes and in Oceanside/Parksville area, including Hospice care.

Please note: Dr Hunter does not see patients in the clinic office space and accepts patients by referral only.

Dr. Nancy Macpherson

Dr. Nancy MacPherson provides full-service family practice medicine including inpatient hospital care. She studied medicine at Dalhousie University graduating in 2013. She moved to the Comox Valley in 2013 for her Family Medicine Residency Program and has practiced here since. She is passionate about peoples’ own potential for health. When engaging with patients she draws on her experience in holistic health care, health promotion and Indigenous Peoples’ health systems.

Dr. Allison Crawford

Dr. Crawford was born and raised in the Comox Valley and completed her Family Medicine Residency in Saskatchewan, returning home in 2017 to raise her family and practices full-service Family Practice at Cottage Medical and the Comox Valley Hospital.

Scheduling & Appointments

Due to COVID-19 Safety Protocols, all appointments will be by video/telephone initially. During any doctor’s visit, be reassured, your doctor will assess whether a physical exam in person is necessary and will book this accordingly.

More complex visits, such as a Complete Physical Exam, House Visits, Well Woman Exam/PAP tests, Well Baby exams, Early Maternity check-ups and referrals, Drivers Medical, Worksafe, Injections/Vaccines, Skin Conditions/ Warts/ Skin Checks/Botox, Insurance and other Forms, Occupational Assessments (Seafarers) and referrals to Specialist Care are arranged by contacting our receptionists.

GENERAL INFORMATION & ALERTS

Corona virus (COVID19) pandemic

We will remain open during the pandemic to all other medical illnesses. We’ve got your back. We want to keep our office safe and available to all patients who need us. We also need to protect other patients who are in the clinic and our staff and physicians so they can continue to care for you.

Please do not come in if you think you have a corona virus infection or a cold or flu. Phone 1-888-COVID (1-888 268 4319).

You can also do an online corona assessment at https://covid19.thrive.health.

Alternatively you can call our office or 811 for advice.

If you are extremely short of breath, call 911 for an ambulance.

At the height of the pandemic we may just have a skeleton staff. We anticipate that our physicians will work at the hospital as needed to treat those who are most ill. We will still man our office. Pharmacies will also remain open.

We will offer telephone consultations for most medical issues to keep you safe and at home as far as possible.

We will book those into the appointment schedule just as we do regular office visits. If your own physician is at the front line at the hospital one of the other clinic physicians or locums will be available to help you. For those patients who will need in person assessments or procedures we want to create a safe waiting room by limiting the number of people present. We will continue to do home visits on bed bound and end of life patients. We cannot do home visits for anybody else.

When we see you for an in person visit or tele-visit please focus on the most urgent issue at hand. We will not have the time or resources to deal with minor, non-urgent issues. Most specialists will close their offices and testing e.g. labs, radiology and other tests will be very limited during the pandemic.

During the pandemic our evening clinics will be closed.

Testing

Recommendations regarding swabs are changing weekly. Swabs have specific functions and it is important in the beginning to track the spread of the illness. As time goes and the infection spreads, only very ill patients may be swabbed as well as healthcare staff to make sure they are clear before they return to work.

Treatment

The majority of all people (60-80%) will get infected. Fortunately, the majority will have mild symptoms only and can safely recuperate at home without any medical attention. The main symptoms are fever, cough and shortness of breath. This is treated at home with self isolation, rest, fluids and acetaminophen (Tylenol) for fever.  There are no other effective medications or miracle cures. It may not be easy to tell the difference between a cold, flu or corona in the beginning. You should stay at home either way until you are well (if clearly a cold or flu) or for a full 14 days (corona infection or if you are not sure). If you are not sure, call us for a phone appointment. Those who take ACE-inhibitor blood pressure tablets do not have to stop it as it does not increase risk.

Protecting others

Pretend you have it and are trying to prevent spreading it to others.

The main focus at present is to limit the spread in our community, so the infection can spread as slow as possible. This will ensure healthcare staff can attend to those that are very ill as it unfolds. If the spread happens rapidly our resources may be overwhelmed (e.g. not enough hospital beds) and more people can die. If the hospital is overburdened we cannot take care of other things either – car accidents, injuries, other infections and even illnesses such as stroke and heart attack. It will impact all ages.

The risk of death is highest in older people. There is an estimated 15% risk of death in people over age 80. Ages 70-79 face an 8% risk of death.

Ages 60-69 have a 4% risk of death. In addition to that the following chronic illnesses add to that risk e.g. cardiovascular disease (10.5%), diabetes (7.3%), chronic lung disease 6.3%, hypertension 6% and cancer 5.6%. Young, previously healthy people have died in China and Italy. It is up to all of us to keep everybody safe by following precautions. It is called flattening the curve to slow the spread.

What can you do?

Stay at home. Practice social isolation. Only go to the shops to get necessities. Stay 2-3m away from other people. Don’t panic. Don’t hoard -we all need to share supplies. Don’t take supplies from medical offices – we need it to take care of all our other patients. We have very limited supplies and are running very low already and our suppliers are out of stock. Our doctors have to pay for it personally. There is no magic funding or government handout.

Wash your hands with soap. Often and for long enough to sing the ABC. Hand sanitizer is good too, but nothing beats soap.

Cough into your elbow. Don’t touch your face.

New patients

Currently physicians in our clinic are accepting new patients by referral only. 

If you are a new patient we will ask you to give consent for your records to be sent from your previous physician.

Prescription Refills

Please book an appointment in advance  (preferably 2 weeks)  for prescription refills of any kind. We do not routinely fill refill requests faxed from pharmacies. If you are unable to get an appointment before your prescriptions run out, often pharmacies will provide 7 days supply until you can see your physician.

Blood Work/Laboratory/Medical Imaging

Please book an appointment with your doctor if you need to review lab work/tests or may need new lab work/medical imaging requisitions.

Flu vaccinations and clinics

Our flu clinics usually are arranged by appointment and there is a list you can join so that we can call you to book when we have stock. We typically host flu clinics in October or November, depending on availability of vaccines. If there are any vaccines left over after these scheduled clinics we will make them available to patients until we run out.

Contact

Physician’s specific hours vary due to the COVID-19 pandemic but our knowledgeable staff will ensure your connection virtually or in- person is made in a timely manner.

We are located in a converted 1930’s heritage house tucked behind a cedar hedge, with plenty of on-site parking. For COVID precautions please call in advance of your visit and for any drop-offs/pick ups.

Address

599 6th Street
Courtenay BC V9M 1M5

CONTACT

Tel: 250-338-1391
Fax: 250-338-2385

Hours

8:30am – 5:00pm Monday to Friday
Staff are on-site in the office