The clinic is permanently closed as of January 31st, 2025.
Starting February 1st 2025: Please use contact information below.

Doctors
Dr. Steve Matous
Dr. Matous has had the privilege and honor to provide medical care to his patients over the years. We wish him all the best in his retirement! Congratulations Dr. Matous!
Dr. Tomas Hirmer
Dr. Tomas Hirmer will be relocating starting April 1st, 2025 to:
Oak Bay Medical Clinic
101-1640 Oak Bay Ave
Victoria, BC
V8R 1B2
Phone Number: 250-598-6744 Fax Number: 250-598-6778
Email: oakbaymedicareception@gmail.com
To contact Dr. T Hirmer February 1st-March 31st he can be reached at hirmerMD@gmail.com
.
Dr. Nancy Macpherson
Dr. MacPherson will be relocating to:
Courtenay Medical Clinic
Courtenay, BC
V9N 2T3
Phone Number: 250-334-2445 Fax Number: 250-334-2642
Email: ctnyreception@gmail.com
Dr. Allison Crawford
Dr. Crawford will be relocating to:
Port Augusta Family Practice
215 Port Augusta Street Unit 5 & 6
Comox, BC
Email: portaugusta2018@gmail.com
Phone Number: 250-941-1194 Fax Number: 250-941-1193
GENERAL INFORMATION & ALERTS
Cottage Medical Office Policy
We are prebooking all telephone and in-person appointments. Please call the office to schedule any appointment.
When coming to the office for an in-person visit, please come at the scheduled time and not early. Our staff will follow COVID protocol. This includes wearing a medical mask provided, sanitizing your hands, and maintaining social distancing while at the clinic.
Laboratory, Medical Imaging and other Referrals and forms can be faxed right from the office to the appropriate location for you.
Prescriptions also can be faxed to the pharmacy of your choice once your physician has reviewed and approved them for you.
Please do not hesitate to book a telephone appointment with your doctor if you have other COVID-related questions.
Coronavirus (Covid-19) Update
Your health and safety are our top priority!
Cottage Medical Clinic will continue to follow the guidelines and policies of the Provincial Health Officer, Worksafe BC and the College of Physicians and Surgeons of B.C.
Information about COVID-19, and the policies around testing and isolating for COVID-19 have been changing over time. The most up-to-date source of information in BC is through the BC Centre for Disease Control BC (BCCDC) website www.bccdc.ca
or by phone 7 days/week, 7:30 am – 8:30 pm at 1-888-268-4319 (1-888-COVID19)
IF you think you have symptoms of COVID –19, call 811 (HealthLink BC) to determine the next steps, or use the ONLINE COVID19 Self-assessment tool through www.bc.thrivehealth . If you are advised that you NEED TO BE TESTED FOR COVID-19, call 1-844-901-8442 to book an appointment.
COVID-19 Vaccine information is available through https://www2gov.bc.ca/gov.content/covid-19/vaccine/plan including booking for various ages health conditions, and for boosters. Another good resource is www.immunizebc.ca/covid-19 . We strongly recommend vaccination, but will always continue to care for all of our patients regardless of vaccination status.
New patients
Physicians are not taking on new patients.
Prescription Refills
Please book an appointment in advance (preferably 2 weeks) for prescription refills of any kind. We do not routinely fill refill requests faxed from pharmacies. If you are unable to get an appointment before your prescriptions run out, often pharmacies will provide 7 days supply until you can see your physician.
Blood Work/Laboratory/Medical Imaging
Please book an appointment with your doctor if you need to review lab work/tests or may need new lab work/medical imaging requisitions.
Flu vaccinations and clinics
Our flu clinics usually are arranged by appointment and there is a list you can join so that we can call you to book when we have stock. We typically host flu clinics in October or November, depending on availability of vaccines. If there are any vaccines left over after these scheduled clinics we will make them available to patients until we run out.
Contact
Physician’s specific hours vary due to the COVID-19 pandemic but our knowledgeable staff will ensure your connection virtually or in- person is made in a timely manner.
We are located in a converted 1930’s heritage house tucked behind a cedar hedge, with plenty of on-site parking. For COVID precautions please call in advance of your visit and for any drop-offs/pick ups.
Address
Courtenay BC V9M 1M5
CONTACT
Fax: 250-338-2385
Hours
8:30am – 5:00pm Monday to Friday
Staff are on-site in the office